1. General: Questions about our policies, getting more
information, and seeing the band live.
2. Pricing: Payment policies.
3. Songs: Tunes not in our song list and ethnic music.
4. Music for wedding ceremonies, dinner and cocktails.
6. During the event: Equipment load-in, volume, attire, song requests and more.
Question: Can you mail me some literature with more information about the group? We would be happy to send you an information kit that includes our demonstration CD and booklet .Contact us by e-mail (gcsband.com), or using our online Inquiry Form, with your name, mailing address, phone number, and event date.
Question: How far away from the Capital District do you travel? We mainly like to stay on the East coast, but each situation is unique so it is best to talk to us about any special travel plans. Traveling fees will apply.
Question: Can I come see the band to help me evaluate you? We encourage you to evaluate the Grand Central Station Band based on our experience, our reputation, the abundance of credible information we give you, our audio demonstration recording, song samples supplied on our web site and attendance at our numerous PUBLIC appearances; but not by visiting us during a private performance. Here's why:
* Every event is different. We adapt our songs and approach to venue acoustics, the audience personality, and host requirements. What you would hear in a visit may not be what you're looking for, but it would be right on target for the demands of the event we're playing at.
* Nearly all of our events are private parties. We feel that it is unprofessional for us to "crash" their party with our own "guests". After all, the event hosts are paying us to devote our energy and focus on their party, not Grand Central Station Band business issues. We have honed a professional attitude and product during our 30 years of experience, and ask you to trust us to deliver everything you hope for in your musical entertainment. We are happy to supply references for you to contact to help you make your decision. *You are more than welcome to listen and meet with us at any PUBLIC appearances. Contact us for a list of these PUBLIC dates.
Question: When is my payment due? Our policy is a nonrefundable deposit with the signed contract, within 10 days of verbal commitment to book the Grand Central Station Band. The balance is due any time after that right up to the day of your event.
Question: Do you play music not included on your song list? Our published song list represents only a portion of our complete repertoire, so we may already know a song you want. If we don't know it, the Grand Central Station Band specializes in learning new material just for you. We're professionals and enjoy the challenge and diversity of new songs, which we pick up quickly and perform authentically. We request that you allow us at least one month to learn new material.
Question: Do you play cultural music? We have a number of traditional songs in our standard repertoire, including Jewish, Italian, Irish, Polish and many more types of music. We can also learn special songs for your event. If you need true, authentic performances of music, we offer two options:
1. We can play CDs or tapes that you provide to us, or
2. We can bring in one of our partner authentic music groups.
Question: Do you offer dinner and cocktail music? Consider enhancing your dinner and cocktail periods with the ambiance of subtle background music. Our skilled musicians have years of experience playing pleasing jazz, classics, and standards.
Question: Are the band members always the same? The Grand Central Station Band does not rotate or "job" musicians from event to event, we are a BAND. Working as frequently as we do allows the band members to commit exclusively to us, maintaining a consistently high music quality. While the band maintains the same core of instrumentalists and vocalists, some faces may change as we augment the core with additional musicians. Band members may also change due to illness or extenuating circumstances. In the event of a replacement, we substitute with a person of equal caliber, ensuring the overall high-quality sound for which we are known.
Question: What does the band wear? Unless directed otherwise, The Grand Central Station Band men always wear Formal Suits or classic, sharp tuxedos, with the female vocalist smartly dressed in evening apparel.
Question: Will you disturb my guests when you set up your equipment? We completely set up the bulk of our equipment (sound system, stands, etc.) before your guests arrive, ensuring that your party is not disrupted. Some members with minimal equipment arrive an hour before start time. Vocalists and musicians with only hand-carried bags may arrive a few minutes before starting. We make every effort to get to the stage area via the most discreet path, with absolute sensitivity to your guests.
Question: How many breaks do you take? The band takes two 10-minute breaks during our standard four-hour performance. We play appropriate CD music during our breaks. For a more personal touch, we invite you to provide your own break music for us to play on CD or tape. If you prefer to keep the energy going, consider adding continuous music (no breaks) to your Grand Central Station Band package.
Question: Do I need to feed the band? The question of whether or not to feed the band comes up over and over again. From my experience, there is no one answer to this question. Some bands require that they be fed and it will appear in your contract. I do not require my clients to feed the band, however, most clients choose to do so and it is always appreciated by the band. Ask the band what their policy is so that it is not an issue the day of your wedding. "It’s important to ask your caterer or banquet manager what arrangements they offer to feed all your vendors. Some caterers and banquet managers offer a reduced fee to feed the band, making it affordable to do so, and others do not.
Question: Can you keep your volume levels manageable? The Grand Central Station Band has a state-of-the-art sound system. This enables us to keep overall volume levels to a reasonable level with crystal clear vocals. We recognize that your guests don't want our music hindering their conversation, and we're sensitive to balancing the venue's acoustics with your audience's energy level. If, during the event, you ever think we are either too loud or too soft, just let us know - we'll accommodate you!
Question: Can you do special announcements? We would be happy to make any special announcements for you. The Band Leader, is an articulate, congenial master of ceremonies, and has done hundreds of bridal party announcements over the years. For bridal parties, he always makes it a point to review with you the list of couples with attention to pronouncing their names accurately.
Question: Can we request song during your performance? We do accept special requests during performance from you or your guests. It's a change of pace for us, and can help bring out the unique personality of the party. We are careful to ensure that requested songs are consistent with the hosts' desires, and appropriate for the event. We also ask that you trust our professional expertise in determining when during the event these special requests are performed.
Question: Can I use your sound system for announcements, presentations, or toasts? Assuming the dimensions and layout of the hall accommodate it, we are always pleased to offer our sound system for your use. If we know you will require a microphone, we'll make a 50-foot cord available, which ably handles most situations.
Question: Is it OK if a guest sits in to perform with the Band? We are happy to have close friends or relatives of the party's hosts join the Band on stage to sing. Guest Performers should plan to bring their own instruments. To make sure it fits within your plans, we require that you approve guest musicians. We also recommend that you notify us prior to the event so we can be prepared to support your guest musician to the fullest.
Question: What if we want the CD (prerecorded) version of our first dance or special song played during the reception? We will accommodate any request of this type. We carry a full DJ system with us to every performance.